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How Intent Data Can Make Marketing Feel Human

  • Stella Hilburn
  • Apr 14
  • 3 min read

Updated: Apr 16

 In a world where every scroll, swipe, and accidental tap triggers a barrage of ads, one truth remains: if your marketing isn't relevant, it's just digital noise. The age of spray-and-pray marketing? Yeah, that fossil's buried next to dial-up internet and chunky highlights.


Today's savvy brands are ditching the megaphone and picking up a magnifying glass—zooming in on hyperlocal, hyper-personalized strategies that whisper sweet nothings into the ears of exactly the right person, in precisely the right place, at exactly the right moment. Creepy? Maybe. Effective? Absolutely.


And the not-so-top-secret sauce powering this marketing makeover? Intent data.


What is Intent Data, Really?


Intent data refers to the digital breadcrumbs people leave behind when they research, engage, or shop online. Think search queries, content consumption, product comparisons, and social interactions. When analyzed, these signals reveal what someone is interested in—and more importantly, what they're about to do.


There are two types of intent data:

  • First-party intent data: Collected directly from your digital properties—website visits, downloads, time spent on a page, etc.

  • Third-party intent data: Sourced from external platforms—ad networks, forums, publishers, and data providers.


Hyperlocal Meets Hyper-Personal: Why It Works


Hyperlocal marketing targets audiences in a specific geographic area—sometimes down to neighborhoods, blocks, or even individual buildings.


Hyper-personalized marketing, on the other hand, uses behavioral data, preferences, and real-time actions to deliver deeply customized messages.


Combine the two, and you get laser-targeted campaigns that feel less like ads—and more like helpful suggestions from a friend who just gets you.


The Magic of Intent Data in Action

Let's look at how intent data can fuel this dual strategy:


1. Real-Time Signals for Local Relevance

Imagine someone searching for "best running shoes for flat feet" on a mobile device in Brooklyn. With intent data, you know what they're looking for and where they're searching from.

A local sportswear store can serve them an ad or notification offering an in-stock recommendation, store hours, or even a try-before-you-buy option just blocks away. That's hyperlocal + hyper-personalized in action.


2. Behavioral Profiles that Evolve

Intent data builds dynamic customer profiles that evolve in real time. If a user shifts from browsing casual wear to exploring hiking gear, your messaging and product recommendations can pivot with them—automatically and instantly.


Layer in geo-data; you can offer curated hiking gear suggestions for nearby trails.


3. Predictive Targeting

Machine learning algorithms fueled by intent data can predict what someone is interested in and when they're most likely to take action. This allows marketers to strike while the iron's hot—with timing, messaging, and offers that are spot on.

Think of it as future-proof personalization.


Use Cases Across Industries

Retail: Deliver product availability and in-store promos based on local inventory and user interest.


Hospitality: Suggest weekend getaways or local events tailored to recent browsing behavior.


Healthcare: Serve location-based services (e.g., nearby clinics or specialists) in sync with symptom searches or wellness content consumption.


Real Estate: Trigger geo-targeted listings based on a user's recent zip code searches and lifestyle preferences.


 Challenges to Watch Out For

While the potential is huge, there are a few things to keep in mind:

  • Privacy: Transparency and consent are non-negotiable. Leverage data ethically and comply with GDPR, CCPA, etc.

  • Data Quality: Garbage in, garbage out. Ensure you're working with reliable, updated intent data. Partner with reputable companies like Firnal, Inc. to ensure quality intent data tailored to your needs.

  • Integration: Make sure your CRM, ad platforms, and data tools speak the same language.


Final Thought: Relevance is the New Reach

Intent data is redefining what it means to be "close" to your customer. It's not just about geography anymore—it's about understanding motivations, timing, and context.


By tapping into intent signals, marketers can move from spraying ads everywhere to strategically whispering the right message to the right person, right when they need to hear it—whether they're walking past your store or scrolling from their couch.


 Welcome to the era of marketing that actually feels human. Firnal can help you find your people. Contact us today.

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